IT Operations Line Manager (People Manager)

We are looking for Line Manager to lead our team of IT Operations Specialists (Citrix/SCCM/AD). It could be you if you are active in people management, you have experience in leading team of 12+ people, and you are familiar with the environment of IT outsourcing.

Your responsibilities

• Lead by example in all activities
• Create an open team environment and motivate team members
• Set clear team goals
• Delegate tasks and set deadlines
• Monitor team performance and report on metrics
• Help to improve team members’ performance, recognize high performance and reward accomplishments
• Help team members develop their skills and capabilities
• Listen to team members’ feedback and resolve any issues or conflicts
• Ensure good cooperation with other NNIT offices (Denmark, China, Philippines)
• Roll out and manage the locally required HR processes (performance management, compensation, benefits, feedback, retention, etc.)

Your team

Our IT Operations team consists of IT Operations Specialists, and they are mainly team for End-user computing (Citrix, SCCM and Active directory operation specialist. The team has currently 16 team members, but we expect the team to grow to 20+ people. It is a global team, and our Operations Specialists cooperate with colleagues from Denmark, China and the Philippines. The team collaborates via online channels daily, and you would be expected to do so, too.

Your qualifications and experience

• You have experience with the people manager/team leader position for 2+ years
• You are experienced in leading a team of 12+ people
• You have excellent leadership skills
• You are familiar with environment of IT Operations and IT outsourcing
• You have in-depth knowledge of performance metrics
• You can act in an international environment
• You are able to act proactively to ensure smooth and efficient collaboration
• You are fluent in English

Employee benefits

• 5 weeks of vacations/year
• 5 sick days/year
• Flexible working hours
• Home office
• Cafeteria flexible spending account (12,000 CZK/year)
• Meal vouchers in the amount of 100 CZK per workday (NNIT covers 55 CZK)
• Fully covered MultiSport card enabling free entry to sport facilities in Czech Republic
• Free breakfasts on Fridays and monthly Friday Bars (free beer and snacks)
• Free fruits and vegetables from Monday to Thursday
• Wide selection of tea and coffee for free
• Yoga classes in the office on Mondays and Thursdays
• Height-adjustable tables, relax zones with Xbox, PlayStation and ping pong
• Czech and Danish language lessons
• Annual flu vaccination for free

Make your mark on a fast growing IT company

NNIT is a fast growing IT outsourcing company with ambitious goals and 3 000 employees globally and around 300 employees in Czech Republic.

We supply IT services to the life science industry, large enterprises and the public sector - customers that demand high levels of quality and security. We take responsibility for our clients’ IT as if it was our own living our values every day. At NNIT, you can make your mark on some of the most challenging projects in the IT industry, on our journey forward as a company, and on your own career.

Information about the vacancy

Job location

Bucharova 2641/14, 158 00  Praha-Stodůlky, Czech Republic

Employment type

Full-time work

Type of employment

Employment contract

Duration of employment



Notebook, meal tickets / catering allowance, holidays 5 weeks, educational courses, training, cafeteria, sick days, corporate events, foreign business trips

Required education

Education is not important

Required languages

English (advanced)

Posted by

NNIT Czech Republic s.r.o.



NNIT Czech Republic s.r.o.
Veronika Kasalová

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